Customer Information

Product Information 

Please note that Tintsaba products are individually, hand made and there may be some variations from the photos. We believe this is part of the charm of these one of a kind pieces. 

Shipping 

We ship world wide. Shipping will be by Australia Post. Within Australia: shipping will be calculated at the time of check out by weight.

0.0 kg - 0.5 kg = $5.00
0.5 kg – 1.0 kg = $10.00
1.0 kg – 3.0 kg = $12.00
3.0 kg – 5.0 kg = $15.00
5.0 kg – 25.0 kg = $25.00

International shipping costs flat rate: $20.

Returns

If any of our products are faulty in any way we want the return of that product to be as easy for you as possible. If you have received such a product return it to us within 14 days of receiving the goods via Australia Post, Email us for the address and to discuss your concern.

Remember that all items are handmade and variations in colour and pattern are part of the beauty of your unique hand made item.